Contact Us


We're here to help! If you have questions or experience any issues with the SF Rewards app, our support team is ready to assist.

How to Reach Us

📧 Email Support

For account questions, technical issues, or help using the app, please email us at:
sfrewards@smokerfriendly.com

📱 App Support Form

You can also report issues directly through the SF Rewards app by navigating to:
More → Contact Us

📞 Customer Service Line

Need to speak with someone? Call us at:
1-303-442-2520
(Monday–Friday, 8:00 AM – 5:00 PM MST)

What to Include

To help us assist you quickly, please include:
  • Your full name
  • The email or phone number linked to your SF Rewards account
  • A brief description of the issue
  • Screenshots (if applicable)